Privacy Policy

This page explains, in plain language, what this website collects, who it is shared with, and how to ask us to delete it. It covers the website only. Information you give us as a resident or applicant during leasing is handled separately under the paperwork you sign with us.

Who We Are

This website is operated by Scenic City Senior Living, which manages independent living communities in the Chattanooga, Tennessee area, including Silverdale Senior Apartments in Chattanooga and Marlboro Senior Living Apartments in East Ridge.

If you have a question about this policy, call us at 423-490-2188, Monday to Friday, 8:00 AM to 5:00 PM.

What We Collect

Information you give us

The only place this website asks for personal information is the tour request form. When you submit it, we receive:

• the community you are asking about
• your name
• your phone number
• your email address, if you choose to provide one (it is optional)
• anything you type into the message box

Please do not send health information, Social Security numbers, financial account details, or other sensitive information through this form. It is a tour request, and it is not a secure channel for that kind of material.

Information collected automatically

Like virtually every website, this one records basic technical information when you visit, such as your IP address, browser type, the pages you viewed, and the site you arrived from. We use this to understand how the site is being used and to keep it working properly.

How We Use It

We use what you submit to respond to your request, arrange a tour, answer questions about our apartments, and follow up with you about availability. We use the automatic technical information to measure and improve the site.

We do not sell your personal information, and we do not rent or trade it. We do not use what you submit to send marketing unrelated to your inquiry.

Who Else Is Involved

A small number of service providers handle data on our behalf so this website can function:

• Basin receives and delivers tour request form submissions to our leasing team.
• Cloudflare hosts and serves this website, and keeps standard server logs.
• Google provides the tag and analytics tools we use to measure site traffic, serves the web fonts this site uses, and supplies the embedded maps showing where each community is. Because the fonts and maps load from Google's servers, your browser contacts Google when a page loads, and Google may set its own cookies when a map is displayed.

We may also disclose information if the law requires it, or where it is necessary to protect our rights, our residents, or the safety of others.

Cookies and Analytics

This site uses Google Tag Manager, which may load Google Analytics. These set cookies in your browser that help us understand traffic patterns, such as how many people visit and which sections they read. This is aggregate measurement, not an attempt to identify you personally.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on. The site works normally either way.

The embedded Google Maps on our community pages are loaded from Google and may set cookies of their own. They load only as you scroll down to them. If you would rather not load them, you can block third-party cookies in your browser; the addresses are written out in plain text next to each map.

We do not serve advertising on this website and we do not run advertising or retargeting pixels on it.

How Long We Keep It

We keep tour requests for as long as we need them to respond to you and to maintain a record of our leasing inquiries. If you ask us to delete your inquiry, we will, unless we are required to retain it.

Your Choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call 423-490-2188 and tell us what you would like us to do. We may need to confirm your identity before acting on a request.

Children

This website is intended for adults. It is not directed at children, and we do not knowingly collect information from anyone under 13. If you believe a child has sent us information, call us and we will delete it.

Fair Housing

We do business in accordance with the Fair Housing Act. We do not use information collected through this website to discriminate against anyone on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic.

Links to Other Sites

This site links to our sister community, Standifer Place, and may link to other outside sites. We are not responsible for the privacy practices of websites we do not operate. Read their policies before sharing information with them.

Changes to This Policy

We may update this policy as the site or our practices change. When we do, we will update the date at the top of this page.